Noʻeau Designers Return Policy

Most unopened items purchased at noeaudesigners.com returned within 30 days from ship date will receive a refund, an exchange or store credit.

REFUNDS OR EXCHANGES WILL NOT BE ISSUED AFTER 30 DAYS FROM DATE PURCHASED.  

To be eligible for a return, the item must be unused and in the same condition that it was received. The item must be in its original packaging. 

**ITEMS MUST HAVE ITS TAGS AND MUST BE ACCOMPANIED BY A RECEIPT.**

CLEARANCE ITEMS ARE FINAL SALE. 

You may bring your item(s) to our store at the Ka Makana Aliʻi Shopping Center or mail the item(s) to us at the following address: 

 

Unless youʻve received the incorrect item you will be responsible for paying for shipping costs for your returns. If youʻve received an incorrect item, contact us at noeauweb@gmail.com or call us at 808-670-2608 to get approval for us to refund your shipping costs. You will not be refunded your shipping costs unless you were pre-approved. 

Consider using a trackable shipping service or purchasing shipping insurance for items over $75. We cannot guarantee that we will receive your returned item.

Once we have received your item(s) and it passes inspection and depending on your situation then a refund, an exchange or store credit will be issued. Please allow 5-10 business days for your refund.