Return Policy

Our policy lasts 30 days from date of purchase. If 30 days have gone by since the purchase, we cannot issue a refund.

To be eligible for a return, the item must be unused and in the same condition that it was received. The item must be in its original packaging.

Shipping
To return the item(s), mail the item(s) to:

Noʻeau Designers
91-5431 Kapolei Pkwy
Kapolei, HI 96707

The customer is responsible for paying for shipping costs. Once the item(s) is received and passes inspection, then a refund may be issued.

Consider using a trackable shipping service or purchasing shipping insurance for items over $75. We cannot guarantee that we will receive your returned item.

Late or missing refunds (if applicable)
After checking your bank account a refund has not been processed, then contact your credit card company or your bank -it may take some time before your refund is officially processed.

After contacting your bank and credit card company you still have not received a refund, please contact us at noeauweb@gmail.com